The book “How Canada’s Refugee Protection System Operates” identifies and analyzes the key issues of Canada’s inland refugee protection system’s operation from the management perspective. The book, which is indeed an applied research format, identifies key issues, such as inland refugee strategy, refugee intake process, the function of Immigration and Refugee Board, refugee family unification, detention and deportation, and also compares Canada’s refugee determination system with the same of the United States. Furthermore, the book analyzes the system’s operation from the management perspective, such as HR issues, operational issues, quality management, FIFO and LIFO, quality management, use of information technology, ethical decision making, risk management, and contingency plan. The book ends with recommendations to address the key issues and improvement of the system’s performance.